Despite new investment in fixed lines, the density of main lines remains low with roughly 10 lines per 100 people; cellular telephone use is widespread and generally effective; combined fixed line and mobile telephone density is approximately 60 telephones per 100 people. Domestic: offsetting the shortage of fixed line capacity, mobile phone service has been available since 1996; by 2003 two companies were providing mobile services at a greater density than some of Albania's neighbors; Internet broadband services initiated in 2005; internet cafes are popular in Tirana and have started to spread outside the capital. International country code - 355; submarine cable provides connectivity to Italy, Croatia, and Greece; the Trans-Balkan Line, a combination of submarine cable and land fiber-optic system, provides additional connectivity to Bulgaria, Macedonia, and Turkey; international traffic carried by fiber-optic cable and, when necessary, by microwave radio relay from the Tirana exchange to Italy and Greece.
Albtelecom Sh.a is the biggest public operator in the telecommunication services field with fix network in Albania. Albtelecom offers local, national and international telephone service for its clients and support and connect other telecommunication operators in Albania. Its main activity is selling the telecommunication services, offering dedicated lines and transmission capacities, internet services, prepaid card services. Meantime it offers interconnection for all telecommunication operators (licensed by Regularity Entity of Telecommunication) that work in Albania. Company offers quality services and communications based on International and European recommendation (ITU and ETSI)